Quality Grading Scheme

The new Scottish Tourist Board Star System is a world first. Quality determines our star awards, not a checklist of facilities. We've made your priorities our priorities.


Quality makes or breaks a visit. This is why it is the quality of the welcome, service and hospitality; the ambience, comfort and condition of the property and of course the food, which earns Scottish Tourist Board stars, not the size of the accommodation or the range of available facilities.

This easy to understand system tells you at a glance the quality standard of every type of accommodation in Scotland. We have a wide range of Hotels, Guest Houses, Bed & Breakfasts (B&Bs) and Self Catering available, a selection of Campus Accommodation and an increasing number of Inns, Lodges, Serviced Apartments, restaurants with rooms and International Resort Hotels.

Each property is visited every year by the Scottish Tourist Board inspectors to assess them for the standards you can expect.

Exceptional, world-class
  Excellent
    Very Good
      Good
        Fair and acceptable


Visitor attractions are graded for the standard of the visitor services they provide:
Highly Commended: a very good overall standard

Commended:
a good overall standard

Approved:
an acceptable good overall standard

Camping and Caravan parks are inspected for the quality standard of the facilities and services on offer. Their quality standards range from one tick (acceptable standard); up to 5 ticks ( excellent standard).

Caravan Holiday Homes for hire of the highest quality standards are recognised by the Thistle Award. Individual Caravan Holiday Homes for hire are also inspected.

A quality service for walkers and cyclists is acknowledged by our Welcome Schemes.

Establishments with a concern for the environment can take part in our Green Tourism Business Scheme and their efforts to operate in an environmentally friendly way are graded Bronze, Silver or Gold.

Visitors with disabilities can be sure that the accommodation matches their requirements by looking for the Scottish Tourist Board access assessment which gives guidance on whether wheel chair access is possible and, if so, whether it is Assisted or Unassisted access.

 

  All listed accommodation meets strict quality requirements